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Terms & Conditions Welcome! Please read these terms carefully before booking or attending any Pilates sessions with AriLovesPilates. By booking a session, you agree to these terms. Booking & Payment All sessions, whether private or package, must be booked through the official booking channels on this website or the respective partner (City of Marysville or through a partner studio's website). Payment is due at the time of booking. Prices are subject to change but will always be confirmed at checkout. Private session packages (e.g., 3-session package) are applied to your account upon purchase. Session Policies Private Sessions: You are responsible for booking individual session times within your package’s validity period. Group Mat Pilates & Complimentary Reformer Classes: These are scheduled through their respective organizations. AriLovesPilates is not responsible for availability or cancellations outside of the private sessions. Classes and sessions may be cancelled or rescheduled by the instructor due to unforeseen circumstances; every effort will be made to provide advance notice. Cancellation & Rescheduling Private Sessions: Please cancel or reschedule at least 24 hours in advance to avoid forfeiting your session. Group Classes: Cancellation/rescheduling policies are determined by the City of Marysville or partner studios (for complimentary reformer classes). Please refer to their guidelines. No-shows without prior notice may result in loss of session credit. Health & Safety Pilates involves physical movement. You are responsible for consulting a physician if you have any medical conditions or injuries that could affect participation. Inform your instructor of any injuries, limitations, or health concerns before starting your session. AriLovesPilates reserves the right to modify exercises to ensure safety Personal Property AriLovesPilates is not responsible for lost, stolen, or damaged personal items during sessions or on-site classes. Photography & Media Occasionally, AriLovesPilates may take photos or videos for social media or marketing purposes. If you prefer not to be included, please notify us before your session. Liability Participation in Pilates sessions is at your own risk. By booking a session, you release AriLovesPilates from liability for any injury, accident, or loss, except in cases of proven negligence. Packages & Credits Session packages must be used within the validity period. Unused sessions will expire after the set period; no refunds or extensions will be provided unless required by law. Packages are non-transferable unless explicitly stated. Code of Conduct Please arrive on time and follow instructor guidance for a safe, respectful environment. Harassment or unsafe behavior is not tolerated and may result in removal from class without refund. Liability Participation in Pilates sessions is at your own risk. By booking a session, you release AriLovesPilates from liability for any injury, accident, or loss, except in cases of proven negligence. For questions about these terms or your sessions, email arilovespilates@gmail.com .

Frequently Asked Questions (FAQ) We know starting or trying something new can feel a little overwhelming, so we’ve put together answers to the questions we hear most. From class types and session options to booking and focus areas, this guide is here to help you feel confident and excited about your Pilates journey. And if you don’t see your question here, just reach out - we’re always happy to help! Sessions & Packages Q: What types of sessions can I book? Three types of Pilates sessions are offered: • Private Reformer Pilates sessions – one-on-one sessions booked through this website (single session or 3-session package) for personalized pilates instruction. • Mat Pilates classes (City of Marysville) – group mat classes held weekly (Tuesdays or Saturdays) and booked through the City of Marysville. • Complimentary Reformer classes (Athleisure Collective) – free group reformer classes with varying times, booked through Athleisure Collective. Scroll down to the Services section on the website or click Menu → Services . There, you will see Book Now buttons for each service. Click the button for the service you want to register for. How to book a private session: Click "Book Now" (under "Private Reformer Session") Choose your session type (single or 3-session package) Select your date and time Complete checkout How to book a 3-session package: After purchasing: Log into your account Go to My Bookings Click Book a Session to schedule each session individually Repeat until all sessions are used Your account automatically tracks remaining sessions. Q: How much does each session cost? Private Reformer Pilates sessions - $55 for a single session | $150 for a 3-session package. Mat Pilates classes (City of Marysville) - $52 per month (4 classes total per month). You can register one month at a time. Complimentary Reformer Classes (Athleisure Collective) - Free Q: Do package sessions expire? Private Reformer Pilates sessions - Yes. Private session packages have a validity period (for example, 60–90 days). Please use all sessions within that timeframe. Mat Pilates classes (City of Marysville) - Mat Pilates is organized monthly, so your 4 sessions are valid for the month you register. Complimentary Reformer classes (Athleisure Collective) - No. Complimentary reformer classes are scheduled per Athleisure Collective offerings. Q: Can I request preferences or focus areas for a session? Private Reformer Pilates sessions - Absolutely! When booking a private session, use the “Any notes or special requests for your session?” field to share your preferences, such as: “I have a knee injury, please advise modifications.” “I’d like to focus on core, legs, arms, or full body.” “I prefer a beginner/intermediate/advanced session. Mat Pilates & Complimentary Reformer classes - You’re welcome to ask your instructor before class or after class if you have preferences or specific focus areas you’d like to target. She will do her best to accommodate everyone’s goals within the group setting. Policies Q: Can I cancel or reschedule? Yes! Please cancel or reschedule at least 24 hours in advance to avoid losing your session credit. Q: What happens if I miss a session? If you don’t show up without canceling, you may lose that session credit. Always check your confirmation email for the full policy.

Accessibility Statement AriLovesPilates is committed to making our website accessible to everyone, including people with disabilities. We strive to provide an inclusive online experience and continually work to improve accessibility for all users. Accessibility Features We aim to ensure that: All content is readable and navigable with a keyboard and screen readers Images include descriptive alt text where possible Text has sufficient contrast against backgrounds for readability Forms, booking tools, and interactive elements are accessible and user-friendly Ongoing Efforts We are constantly evaluating our website to improve accessibility and welcome feedback from users to help us identify and resolve barriers. Limitations While we strive to meet accessibility standards, some third-party tools or embedded content (e.g., City of Marysville or Athleisure Collective booking systems) may have limitations beyond our control. We encourage users experiencing difficulties to reach out so we can provide assistance. Contact for Accessibility Support If you have difficulty accessing any part of our website or need assistance, please contact us: Email: arilovespilates@gmail.com We will make every effort to provide the information or service you need in an accessible format.

Refund Policy At AriLovesPilates, we strive to provide a high-quality, enjoyable Pilates experience. Please read our refund policy carefully before booking. Private Reformer Pilates Sessions Single sessions: Non-refundable once purchased. You may reschedule with at least 24 hours’ notice without losing your session. 3-Session Packages: Non-refundable once purchased. Sessions may be rescheduled individually within the package’s validity period (e.g., 60–90 days). Unused sessions after the validity period cannot be refunded. Group Mat Pilates Classes (City of Marysville) Registration is handled through the City of Marysville. Refunds, cancellations, and rescheduling are subject to their policies. Complimentary Reformer Classes These classes are free of charge. No refunds apply. Booking changes or cancellations should be coordinated directly with the partner studio. Cancellations by Ari Loves Pilates In the unlikely event a session must be canceled by the instructor, a full refund or reschedule option will be provided. How to Request a Refund or Reschedule To request a reschedule or inquire about refunds, please contact us via: Email: arilovespilates@gmail.com Phone: 360-328-0479 Important Notes Packages and session credits are non-transferable unless explicitly stated. Refunds are issued only in accordance with this policy and applicable laws.

Privacy Policy At AriLovesPilates, your privacy is important to us. This policy explains what information we collect, how we use it, and how we protect your data when you book sessions, visit our website, or interact with us. Information We Collect When you use our website or book sessions, we may collect: Personal information: Name, email, phone number, and payment information for booking and communication purposes. Booking information: Session type, date, time, and special requests or focus areas. Website usage information: IP address, browser type, and pages visited to improve user experience. How We Use Your Information We use your information to: Process bookings and payments Communicate session confirmations, updates, and reminders Respond to questions or special requests Improve our services and website experience Send occasional newsletters or promotions (you may opt out at any time) Sharing Your Information We do not sell or share your personal information with third parties for marketing purposes. We may share limited information with: Payment processors to securely complete your transactions Partners/venues (e.g., City of Marysville or Athleisure Collective) if needed to manage bookings Legal authorities if required by law Data Protection We take your privacy seriously and use industry-standard measures to protect your personal data. Only authorized personnel have access to your information for business purposes. If you have questions about this Privacy Policy or how we handle your information, please email arilovespilates@gmail.com